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Innovation Delivery and Performance


MISSION

To grow a culture of innovation that delivers value to Chattanoogans based on direct feedback and data-driven insight.


VISION

All City employees are continuously innovating and improving services for Chattanoogans. The Department of Innovation Delivery & Performance is comprised of the following divisions:

 

The 311 Service Center: Chattanooga’s One Call for City Hall - simplifies citizen access to government by providing a single point of contact for all City services.

The Office of Performance Management and Open Data (OPMOD): Seeks to push the City of Chattanooga internally to maximize the immense amounts of data it has to the benefit of its citizens.

The Office of Innovation: Implements a continuous improvement framework that drives meaningful change in City government to ensure progress is being made as a whole towards accomplishing the ONE CHATTANOOGA vision.

 

Innovation Delivery and Performance
101 E. 11th Street (map)
Chattanooga, TN 37402

311 Service Center
Email: 311@chattanooga.gov

Office of Performance Management and Open Data
Email: opendata@chattanooga.gov

Office of Innovation
Email: Innovation@chattanooga.gov

Chatt311

ChattaData

ChattanoogaImproves